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 Cordet Smart

Cordet Smart

Director- DClinPGR and CAPS, Departmental PGR Director

 Sir Henry Wellcome Building for Mood Disorders Research F.08


Sir Henry Wellcome Building for Mood Disorders Research, University of Exeter, Queens Drive, Exeter, EX4 4QQ, UK


Trained originally as a nurse, Cordet has focused her career on developing communication.  This spans communication in leadership, healthcare, amd teamwork contexts. She is a coach, organisational, and healthcare research specialist with particular interest on all aspects of teamwork and collaboration.  She has a background spanning social, clinical and organisational research areas, all focusing at some level on communication.  Her PhD focused on social influence and persuasion within organisations, including leadership and organisational identity.  Since then she has worked on multiple clinical psychology related research projects including around attachment, bereavement and eating disorders.  She is the PI for an NIHR funded grant on Risk Communication with patients and clinicians in Epilepsy clinics using Conversation Analysis to examine the different effects of risk discussions.  She is part of an ILAE (International League Against Epilepsy) task force examining how communication with people with Epilepsy can be improved internationally.  She is also part of an international Conversation Analysis group exploring how risk is communicated in healthcare contexts - Risky Business, and the Oxford based Collaborative Values Based Care Collective.

She is a trained organisational psychologist (BPS stage 1), and was the PI for the MDTsInAction research programme examining how interprofessional teams can improve their communication and more effectively work together.  This work has lead to consulting with a range of multi-disciplinary teams to help to improve their wellbeing and effectiveness at work.  She is involved in a range of wellbeing projects with local and national commissioners, and commercial and not for profit organisations including and, engaging in joint research endeavours with Exeter University.  In particular she has lead (not-for-profit), a voluntary organisation to support the wellbeing of healthcare staff.  This constituted a significant movements in coaching, developing standards for coaching healthcare workers as an organisational (executive) director, which at its height involved more than 4000 volunteers, who she had responsibility for co-ordinating.

LinkedIn  -


  • University of London Birkbeck, MSc, Industrial and Organizational Psychology (Distinction)
  • The Open University, Doctor of Philosophy - PhD, Social Psychology
  • University of Plymouth, Foundation diploma, Family Therapy
  • Fellow of the Higher Education Authority (FHEA)
  • The Open University, MSc, Neuro and Discursive Psychology
  • The Open University, Post Graduate Diploma of Professional Studies in Education, Education
  • The Open University, BSc Honours, Psychology (First Class)
  • The Open University BSc, Nursing
  • University of Leeds, Diploma of Higher Education, Adult Health Nurse/Nursing (Qualified Adult Nurse)
  • BPS Test User: Occupational Ability - Full
  • BPS Test User: Occupational Personality - Full
  • Star Coach Manager Practitioner
  • Star Coach Practitioner
  • Various diplomas and certificates including in: Family Therapy, Narrative therapy, Integrative Counselling, Certificate of Cognitive Behaviour Therapy practice from Oxford Cognitive Therapy Centre, Human Givens, Star coach manager practitioner, Certificate in Supervision Practice

Research group links

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Research interests

I am keen to support PhD and Professional Doctroate students.  I have particular interests in the following research areas:


  • Communications in clinical contexts, e.g:
    • I have a significant strand of research around communication with people with Epilepsy
    • Narratives of managing risk with people with Epilepsy
    • Communication in staff teams
    • Systemic patterns in families and mental health contexts (e.g. with bereaved families)
  • Involvement of Experts by Experience
  • Staff Development and wellbeing 
  • Coaching
  • Leadership 
  • Selection and recruitment to healthcare contexts and healthcare 

I am support research methods including:

  • Qualitative methods, particularly narrative, discourse analysis and conversation analysis
  • Psychometrics and Structural Equation Modelling

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Journal articles

Smart C, Newman C, Hartill L, Bunce S, McCormick J (2022). Workload effects of online consultation implementation from a Job-Characteristics Model perspective: a qualitative study. BJGP Open, 7(1), BJGPO.2022.0024-BJGPO.2022.0024. Abstract.
MacLeod AM, Smart C, Keohane P, Dallos R, Cox KJ (2022). “We're entitled to be parents just like normal people”: a multiperspective interpretative phenomenological analysis of a mother with a learning disability's experience of parenting following the removal of her older children. British Journal of Learning Disabilities, 51(3), 368-378. Abstract.
Gaussen K, Stedmon J, Smart C (2021). ‘Many pieces one family’: an elaboration of one family’s bereavement experiences. Human Systems Therapy Culture and Attachments, 2(1), 3-19.
Clancy D, Mitchell A, Smart C (2020). A qualitative exploration of the experiences of students attending interprofessional Schwartz Rounds in a University context. JOURNAL OF INTERPROFESSIONAL CARE, 34(3), 287-296.  Author URL.
Smart C, Page G, Shankar R, Newman C (2020). Keep safe: the when, why and how of epilepsy risk communication. Seizure, 78, 136-149. Abstract.  Author URL.
Quinn C, Byng R, Shenton D, Smart C, Michie S, Stewart A, Taylor R, Maguire M, Harris T, Shaw J, et al (2018). The feasibility of following up prisoners, with mental health problems, after release: a pilot trial employing an innovative system, for engagement and retention in research, with a harder-to-engage population. Trials, 19(1). Abstract.  Author URL.
Smart C, Froomberg N, Auburn T (2018). What a discursive understanding of interprofessional team meetings might reveal: an exploration of intellectual (learning) disability managers’ performances. Journal of Interprofessional Care, 32(6), 689-698. Abstract.
Byrne J, Smart C, Watson G (2017). “I Felt like I Was Being Abused all over Again”: How Survivors of Child Sexual Abuse Make Sense of the Perinatal Period Through Their Narratives. Journal of Child Sexual Abuse, 26(4), 465-486. Abstract.
Barlow A, Phoenix A, Brannen J, Elliott H, Smithson J, Morris P, Smart C (2016). Group Analysis in Practice: Narrative Approaches. Forum: Qualitative Social Research, 17(2). Abstract.
Denman K, Smart C, Dallos R, Levett P (2016). How Families Make Sense of Their Child’s Behaviour When on an Autism Assessment and Diagnosis Waiting List. Journal of Autism and Developmental Disorders, 46(11), 3408-3423. Abstract.
Snow K, Cheston R, Smart C (2016). Making sense of dementia: Exploring the use of the Markers of Assimilation of Problematic Experiences in Dementia scale to understand how couples process a diagnosis of dementia. Dementia, 15(6), 1515-1533. Abstract.
Kokkonen TM, Cheston RIL, Dallos R, Smart CA (2014). Attachment and coping of dementia care staff: the role of staff attachment style, geriatric nursing self-efficacy, and approaches to dementia in burnout. Dementia, 13(4), 544-568. Abstract.
Crix D, Stedmon, J (2012). Knowing ‘ME’ Knowing You: the Discursive Negotiation of Contested Illness within a Family. Journal of Depression & Anxiety, 01(04).
Dallos R, Smart C (2011). An exploration of family dynamics and attachment strategies in a family with ADHD/conduct problems. Clinical Child Psychology and Psychiatry, 16(4), 535-550. Abstract.


Smart C, Reed H (2019). Advocacy for Service Users and Carers in Community Learning Disability Team Meetings When Service Users and Carers Are Absent. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 227-246.
Smart C, Auburn T (2019). Conclusions: Advancing Team Working in Community Mental Health Settings. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 345-357.
Peckitt K, Smart C (2019). Conversation Analysis of Psychological Formulation Discussions in Adult Learning Disabilities Teams. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 147-167.
Smart C, Aikman L, Tremblett M, Dickenson J, Mhlanga S (2019). Healthcare Meetings Where the Service User is Absent: the Ethical and Values-Based Implications for Research. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 57-76.
Auburn T, Smart C, Tremblett M (2019). Inside the Meeting: Discursive Approaches as a Framework for Understanding Multidisciplinary Team Meetings. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 29-55.
Smart C, Dickenson J, Auburn T, Froomberg N (2019). Introduction: Problems and Prospects for Multidisciplinary Team Meetings. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 1-26.
Smart C, Pollock C, Aikman L, Willoughby E (2019). Power Struggles in MDT Meetings: Using Different Orders of Interaction to Understand the Interplay of Hierarchy, Knowledge and Accountability. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 97-121.
Dickenson J, Smart C (2019). Sharing Information and Retelling Stories in a Memory Clinic MDT Meeting. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 209-223.
Smart C, Auburn T (2019). Theorising Multidisciplinary Team Meetings in Mental Health Clinical Practice. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 79-95.
Smart C, Reed H, Sztorc B, Clancy D, Connolly E (2019). Training for Enhanced Team Performance in Mental Healthcare Contexts: a Workshop and its Fit with Interprofessional Care. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 319-343.
Smart C, Reed H, Tremblett M, Froomberg N (2019). Using Joint Conversation Analysis Between Clinicians and Researchers: Developing Reflexivity in Community Mental Health Teams. In  (Ed) Interprofessional Care and Mental Health, Springer Nature, 295-317.
Gibson S, Smart C (2017). Social influence. In  (Ed) The Palgrave Handbook of Critical Social Psychology, 291-318.
Smart C, Denman K (2017). Student and Supervisor Experiences of Learning and Teaching Conversation Analysis and Discursive Psychology for Autism Spectrum Disorder Focused Research: a Reflective Approach. In  (Ed) A Practical Guide to Social Interaction Research in Autism Spectrum Disorders, Palgrave Macmillan UK, 193-217.
Auburn T, Smart C, Santos GH, Annison J, Gilling D (2016). Discovering mental ill health: ‘Problem-solving’ in an english magistrates’ court. In  (Ed) The Palgrave Handbook of Adult Mental Health, 633-652. Abstract.
Dallos R, Smart C, Denman K (2012). Family dynamics, conversations and attachment patterns: the construction of ADHD. In  (Ed) ADHD: Cognitive Symptoms, Genetics and Treatment Outcomes, 35-60. Abstract.

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External Engagement and Impact

Committee/panel activities

  • GTiCP (Group of Trainers in Clinical Practice) Research Chair
  • DCP BPS  (Division of Clinical Psychology, British Psychological Society) Research Board Representative 
  • Organisational Director (Executive)

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